FAQ - Ace Admin

FAQ frequently asked questions

General

Fee exemption is determined by the Indiana State Police, for a list of exemption reasons, go to http://www.IN.gov/isp/lch/exemptions.html. From this page you will also have the ability to print and submit a request for exemption from the fees associated with this service. If you qualify, the Indiana State Police will grant you an 8 digit ISP Customer Number. All questions regarding exemptions should be directed to ISP.
The results from all searches of the Indiana State Police, Limited Criminal History service are considered and acknowledged by the State of Indiana as an Official Document. For this reason the service does not allow the user to save or send the results to another entity for reference at a later date and time. The information provided in the search results are the Official Record as of the time the search is performed.
answer to login question

General

General

The Central Repository for Criminal Records relies on local agencies to supply it with the records it maintains. If an agency submits to the Central Repository a record that is incomplete, inaccurate, or outdated this may affect the way an expungement is processed. Supplying additional documentation (chronological case summaries, certified court documents, verified petition) can help clarify any irregularities and expedite the expungement process. For further questions about this or other legal questions, please consult with a licensed attorney.
The Indiana State Police works diligently to comply with all expungement orders. Every effort is made to ensure the record contained within the Central Repository is expunged pursuant to the court¿s order and Indiana law. In the event that the language contained within an order is insufficient to fully remove, seal, or mark as expunged a petitioner¿s record, an amended order may be required to achieve a petitioner¿s intended outcome.
The Indiana State Police is authorized to expunge records after receiving an order of the court to do so. However, expungements received by ISP must be processed in a manner that complies with I.C. 35-38-9. Orders which do not contain language sufficient to identify which records the court intend to expunge may result in delay.
A ¿No Record Located¿ letter simply means that the Indiana State Police Central Repository has not been sent the criminal record from the county in which you were arrested/charged/convicted and therefore we are unable to expunge it. The Central Repository does not generate records. Local agencies supply ISP with the records which comprise the Central Repository. In the event that a local agency has not supplied ISP with a record of an arrest then there would be no record located within the Central Repository. Therefore, we would be unable to expunge such a record. However, the Federal Bureau of Investigation will be notified of the court order and to expunge the corresponding record.
Firearm questions will need to be directed to the ¿FIREARMS DEPARTMENT¿ at 317-232-8264.
Unless it is you, or the attorney handling your expungement calling to check on the status of your expungement the Indiana State Police is unable to answer additional inquiries regarding the expungement process. Legally, the Indiana State Police cannot give you legal advice so these questions are best for your attorney. ISP is prohibited from providing legal advice or guidance and may not recommend an attorney to assist in the filing of a petition for expungement. For this reason, all inquiries into the process or steps required to file a petition for expungement must be directed towards a licensed attorney. Further questions regarding ISP policies, procedures, or clarification on communications received from ISP may be directed to Expungement@isp.in.gov or 317-234-0333.
We are not able to give you a time limit on the expungement process because all orders are different. Some expungements will take a longer time than others. Also, we receive hundreds of orders in our office every week from all over the state of Indiana. We ask that you please be patient. You or your attorney may call to check on the expungement at 317-234-0333.
If after the expungement has been completed and you would like another copy of your updated criminal history transcript, you may call 317-234-3095 to obtain the information. ISP is prohibited from telling anyone what is contained in an individual¿s record over the phone or otherwise.

General

Fee exemption is determined by the Indiana State Police, for a list of exemption reasons, go to http://www.IN.gov/isp/lch/exemptions.html. From this page you will also have the ability to print and submit a request for exemption from the fees associated with this service. If you qualify, the Indiana State Police will grant you an 8 digit ISP Customer Number. All questions regarding exemptions should be directed to ISP.
The results from all searches of the Indiana State Police, Limited Criminal History service are considered and acknowledged by the State of Indiana as an Official Document. For this reason the service does not allow the user to save or send the results to another entity for reference at a later date and time. The information provided in the search results are the Official Record as of the time the search is performed.
answer to login question

General

General

The Central Repository for Criminal Records relies on local agencies to supply it with the records it maintains. If an agency submits to the Central Repository a record that is incomplete, inaccurate, or outdated this may affect the way an expungement is processed. Supplying additional documentation (chronological case summaries, certified court documents, verified petition) can help clarify any irregularities and expedite the expungement process. For further questions about this or other legal questions, please consult with a licensed attorney.
The Indiana State Police works diligently to comply with all expungement orders. Every effort is made to ensure the record contained within the Central Repository is expunged pursuant to the court¿s order and Indiana law. In the event that the language contained within an order is insufficient to fully remove, seal, or mark as expunged a petitioner¿s record, an amended order may be required to achieve a petitioner¿s intended outcome.
The Indiana State Police is authorized to expunge records after receiving an order of the court to do so. However, expungements received by ISP must be processed in a manner that complies with I.C. 35-38-9. Orders which do not contain language sufficient to identify which records the court intend to expunge may result in delay.
A ¿No Record Located¿ letter simply means that the Indiana State Police Central Repository has not been sent the criminal record from the county in which you were arrested/charged/convicted and therefore we are unable to expunge it. The Central Repository does not generate records. Local agencies supply ISP with the records which comprise the Central Repository. In the event that a local agency has not supplied ISP with a record of an arrest then there would be no record located within the Central Repository. Therefore, we would be unable to expunge such a record. However, the Federal Bureau of Investigation will be notified of the court order and to expunge the corresponding record.
Firearm questions will need to be directed to the ¿FIREARMS DEPARTMENT¿ at 317-232-8264.
Unless it is you, or the attorney handling your expungement calling to check on the status of your expungement the Indiana State Police is unable to answer additional inquiries regarding the expungement process. Legally, the Indiana State Police cannot give you legal advice so these questions are best for your attorney. ISP is prohibited from providing legal advice or guidance and may not recommend an attorney to assist in the filing of a petition for expungement. For this reason, all inquiries into the process or steps required to file a petition for expungement must be directed towards a licensed attorney. Further questions regarding ISP policies, procedures, or clarification on communications received from ISP may be directed to Expungement@isp.in.gov or 317-234-0333.
We are not able to give you a time limit on the expungement process because all orders are different. Some expungements will take a longer time than others. Also, we receive hundreds of orders in our office every week from all over the state of Indiana. We ask that you please be patient. You or your attorney may call to check on the expungement at 317-234-0333.
If after the expungement has been completed and you would like another copy of your updated criminal history transcript, you may call 317-234-3095 to obtain the information. ISP is prohibited from telling anyone what is contained in an individual¿s record over the phone or otherwise.

General

Fee exemption is determined by the Indiana State Police, for a list of exemption reasons, go to http://www.IN.gov/isp/lch/exemptions.html. From this page you will also have the ability to print and submit a request for exemption from the fees associated with this service. If you qualify, the Indiana State Police will grant you an 8 digit ISP Customer Number. All questions regarding exemptions should be directed to ISP.
The results from all searches of the Indiana State Police, Limited Criminal History service are considered and acknowledged by the State of Indiana as an Official Document. For this reason the service does not allow the user to save or send the results to another entity for reference at a later date and time. The information provided in the search results are the Official Record as of the time the search is performed.
answer to login question

General

General

The Central Repository for Criminal Records relies on local agencies to supply it with the records it maintains. If an agency submits to the Central Repository a record that is incomplete, inaccurate, or outdated this may affect the way an expungement is processed. Supplying additional documentation (chronological case summaries, certified court documents, verified petition) can help clarify any irregularities and expedite the expungement process. For further questions about this or other legal questions, please consult with a licensed attorney.
The Indiana State Police works diligently to comply with all expungement orders. Every effort is made to ensure the record contained within the Central Repository is expunged pursuant to the court¿s order and Indiana law. In the event that the language contained within an order is insufficient to fully remove, seal, or mark as expunged a petitioner¿s record, an amended order may be required to achieve a petitioner¿s intended outcome.
The Indiana State Police is authorized to expunge records after receiving an order of the court to do so. However, expungements received by ISP must be processed in a manner that complies with I.C. 35-38-9. Orders which do not contain language sufficient to identify which records the court intend to expunge may result in delay.
A ¿No Record Located¿ letter simply means that the Indiana State Police Central Repository has not been sent the criminal record from the county in which you were arrested/charged/convicted and therefore we are unable to expunge it. The Central Repository does not generate records. Local agencies supply ISP with the records which comprise the Central Repository. In the event that a local agency has not supplied ISP with a record of an arrest then there would be no record located within the Central Repository. Therefore, we would be unable to expunge such a record. However, the Federal Bureau of Investigation will be notified of the court order and to expunge the corresponding record.
Firearm questions will need to be directed to the ¿FIREARMS DEPARTMENT¿ at 317-232-8264.
Unless it is you, or the attorney handling your expungement calling to check on the status of your expungement the Indiana State Police is unable to answer additional inquiries regarding the expungement process. Legally, the Indiana State Police cannot give you legal advice so these questions are best for your attorney. ISP is prohibited from providing legal advice or guidance and may not recommend an attorney to assist in the filing of a petition for expungement. For this reason, all inquiries into the process or steps required to file a petition for expungement must be directed towards a licensed attorney. Further questions regarding ISP policies, procedures, or clarification on communications received from ISP may be directed to Expungement@isp.in.gov or 317-234-0333.
We are not able to give you a time limit on the expungement process because all orders are different. Some expungements will take a longer time than others. Also, we receive hundreds of orders in our office every week from all over the state of Indiana. We ask that you please be patient. You or your attorney may call to check on the expungement at 317-234-0333.
If after the expungement has been completed and you would like another copy of your updated criminal history transcript, you may call 317-234-3095 to obtain the information. ISP is prohibited from telling anyone what is contained in an individual¿s record over the phone or otherwise.